At a Glance
- Tasks: Support industrial clients by maintaining and troubleshooting critical technology systems in the field.
- Company: Join a leading company in operational technology with a focus on safety and innovation.
- Benefits: Competitive pay, safety training, and opportunities for professional growth.
- Other info: Travel throughout Grande Prairie and enjoy a fast-paced, supportive work culture.
- Why this job: Make a real impact in the energy sector while working independently in dynamic environments.
- Qualifications: 5+ years in Operational Technology or related fields; strong troubleshooting skills required.
The predicted salary is between 72000 - 88000 $ per year.
Position Summary
We are seeking an experienced and highly motivated Field Operational Technology Technician to support industrial clients throughout the Grande Prairie region.
This field-based role will support Operational Technology and Industrial Control Systems environments, including SCADA, PLCs, industrial networks, telecommunications systems, and supporting IT infrastructure.
The successful candidate will be comfortable working independently at remote industrial sites and will help maintain, troubleshoot, and deploy critical infrastructure supporting operational reliability, safety, and productivity across oil and gas, pipeline, energy, utility, and industrial facilities.
Responsibilities
- Operational Technology Support
- Install, maintain, troubleshoot, and support SCADA systems, PLCs, RTUs, HMIs, industrial servers, and operator workstations.
- Diagnose and resolve OT hardware, software, and connectivity issues.
- Support OT system upgrades, patching, migrations, and deployments.
- Assist with OT cybersecurity initiatives and network-segmentation projects.
- Industrial Networking
- Configure and troubleshoot managed switches, industrial firewalls, wireless systems, VPN connectivity, cellular communications, and other remote communications systems.
- Support industrial communication protocols such as Modbus, OPC UA, Ether Net/IP, and DNP3.
- Maintain accurate network diagrams, configurations, and technical documentation.
- Field Services
- Travel throughout Grande Prairie and surrounding areas to support client sites.
- Perform equipment installations, rack-and-stack activities, network cabling, testing, and commissioning support.
- Provide break/fix support and infrastructure troubleshooting.
- Work closely with client operations teams, engineering groups, vendors, and NOC resources.
- Documentation and Reporting
- Maintain accurate service-ticket updates, work records, asset information, and technical documentation.
- Create and update network diagrams, site documentation, and as-built records.
- Participate in incident reviews and root-cause analysis activities.
- Safety and Site Compliance
- Follow all client and company safety policies, site-access requirements, and safe-work procedures.
- Complete site-specific orientations and maintain required safety certifications.
- Participate in hazard assessments and safe-work planning.
- Work safely at remote and industrial sites under varying environmental conditions.
- Required Qualifications
- Minimum 5+ years of experience in Operational Technology, industrial networking, industrial IT, or a closely related field.
- Experience supporting oil and gas, pipeline, utility, power, manufacturing, or other industrial environments.
- Demonstrated experience supporting SCADA and industrial control systems.
- Experience with remote-site operations and field-support activities.
- Technical Skills
- Strong knowledge of PLCs, SCADA systems, RTUs, HMIs, and industrial communications.
- Strong networking knowledge, including TCP/IP, VLANs, routing, switching, firewalls, and VPNs.
- Experience supporting Microsoft Windows, Windows Server, and Active Directory environments.
- Experience with structured cabling, network testing, and hardware deployments.
- Familiarity with OT cybersecurity principles and controlled change practices.
- Preferred Certifications
- Cisco CCNA or equivalent networking certification.
- Comp TIA Network+ or Security+.
- ISA/IEC 62443 cybersecurity training.
- Relevant Microsoft certifications.
- H2S Alive and Standard First Aid.
- Valid Class 5 driver's licence with an acceptable driver abstract.
- Personal Attributes
- Strong troubleshooting and analytical skills.
- Professional communication and customer-service skills.
- Self-motivated and able to work independently.
- Strong documentation and organizational skills.
- Able to prioritize tasks in a fast-paced field environment.
- Committed to safety, reliability, and operational excellence.
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Field Operational Technology Technician in Grande Prairie employer: F12.net
F12 is an exceptional employer that prioritizes the growth and well-being of its employees, offering three weeks of vacation plus extra Flex Days, leadership development opportunities, and reimbursements for educational advancement. With a collaborative work culture that values diversity and continuous improvement, employees gain invaluable experience in IT consulting while enjoying comprehensive health benefits and unique perks like tuition reimbursement and on-site amenities. Join us at F12 to elevate your career in a supportive environment that empowers you to thrive.
