Digital Workforce Transformation - UKG Pro Implementation Senior Consultant in Victoria

Qualifications

• A related bachelor's degree
• Approximately 3+ years of consulting experience
• 2 - 5 years of UKG Pro or Pro WFM project implementation experience
• UKG Pro Certifications are ideal
• Experience working with clients on solution gap opportunity analysis and recommendations
• Experience supporting or leading business process design and enhancements
• Hands‑on experience configuring complex client requirements in the solution
• Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and deployment
• An understanding of the end‑to‑end implementation life cycle
• Project management experience is beneficial
• Ability to work through a problem with limited information and demonstrate an approach to move a problem or situation to the next steps
• Flexibility and ability to travel on short notice; travel estimated at 30%

Desired Qualifications

• Strong work ethic
• Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
• Problem‑solving skills with demonstrated curiosity to understand how and why a problem or issue exists
• Comfort operating with ambiguity and finding creative approaches to solutions
• Business analytical skills – make observations, anticipate client and management needs or expectations
• Work collaboratively in a team environment; knows when to lead and when to follow
• Team/work engagement – dealing with varied stakeholder environments and understanding the importance of different communication styles and messaging based on stakeholders
• High level of motivation and a self‑starting attitude

Responsibilities

• Demonstrate a thorough understanding of complex HR technology and UKG Pro implementation concepts; lead client engagement teams and work with a wide variety of clients to deliver professional services; develop and successfully manage project budgets
• Deliver quality services; model excellent client service by establishing goals and implementation plans to achieve high‑quality deliverables within expected timeframes; monitor progress, manage risk, and keep stakeholders informed
• Develop and maintain productive relationships with client management; focus on deliverables and client business priorities; manage expectations of service; understand the client’s industry and recognize key performance drivers and business trends
• Develop people; provide constructive on‑the‑job feedback and training; foster an innovative and team‑oriented work environment
• Demonstrate high levels of UKG Pro & Pro WFM technical and professional knowledge and quickly assimilate new knowledge; keep up‑to‑date with current developments and trends in advisory services and industry knowledge
• Generate new business opportunities; understand Ernst & Young and its service lines; actively assess and present ways to serve clients; develop long‑term client relationships and networks; develop relationships with other EY team members across all practices to serve client needs

What We Offer

We offer a competitive compensation package based on performance and recognition for the value you bring, along with a comprehensive Total Rewards package that supports medical, prescription drug, dental coverage, a defined contribution pension plan, and a generous vacation policy. The package also includes firm‑paid days, statutory holidays, paid personal days (province dependent), and programs designed to support physical, financial, and social well‑being.

• Support and coaching from engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Salary Ranges (Canada)

• Toronto: $88,000 to $132,000
• London/Ottawa/Waterloo: $83,500 to $125,500
• Victoria: $79,000 to $119,000