At a Glance
- Tasks: Solve complex problems and build innovative solutions for real customers using cutting-edge technology.
- Company: Join a global leader in cloud-driven networking solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, health benefits, hybrid work, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career advancement opportunities.
- Why this job: Make a real impact by working directly with customers on transformative projects.
- Qualifications: Experience in software engineering and strong problem-solving skills required.
The predicted salary is between 135000 - 165000 $ per year.
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.
Position details:
- Position type: Full time - Hybrid
- Location: Toronto, Canada
- Position reports to: Director of Software Systems Engineering
- Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled.
- Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time.
Scope:
Are you energized by solving complex, high-impact problems directly with customers? Do you want to turn emerging technologies in intelligent networking, generative AI, agentic systems, automation, and cloud platforms into production solutions? Do you want what you build and learn in the field to help shape capabilities that benefit customers at scale? Then come advance with us.
About The Position:
Forward Deployed Engineers at Extreme are software engineers who work directly with strategic customers to jointly design, build, validate, and deploy solutions to complex business and technical problems using Extreme's products and platforms. FDEs operate in real customer environments and own technical outcomes from discovery and solution design through implementation, deployment, and production readiness. The solutions they build must meet demanding requirements for scalability, security, reliability, observability, and operational safety.
This is a deeply technical and hands-on engineering organization. FDEs work directly with customers to understand complex problems and design, build, deploy, and stabilize production solutions using Extreme's products and platforms. They write production software, solve complex systems and integration problems, and own technical outcomes from solution design through production readiness. FDEs also identify platform gaps and define new feature requirements, working with Product teams to incorporate recurring customer needs into Extreme's products and platforms.
About The Role:
As a Senior Forward Deployed Engineer, you will work directly with customer technical teams to design, build, deploy, and stabilize production solutions using Extreme's products and platforms. You will take ownership of significant engineering workstreams and, depending on the engagement, complete customer solutions. You will work across application development, agentic AI, integrations, data, APIs, automation, networking, and cloud infrastructure to solve problems in real customer environments. You will write production software, troubleshoot complex systems, and work through ambiguity without requiring a fully defined technical specification. You will also help identify reusable engineering patterns and platform gaps based on what you learn while delivering customer solutions.
Key Responsibilities:
- Work directly with customer technical teams to understand their workflows, systems, data, technical constraints, and desired outcomes.
- Collaborate with customers and other FDEs to design and deliver production solutions using Extreme's products and platforms.
- Own significant technical components or workstreams from design and implementation through deployment and production readiness.
- Write production-quality software, including applications, agents, APIs, integrations, data connectors, tools, skills, workflows, and automation as required by the solution.
- Integrate Extreme's products and platforms with customer systems, data sources, APIs, identity systems, infrastructure, and operational workflows.
- Build and maintain automated tests, AI evaluations where appropriate, deployment automation, CI/CD, and infrastructure-as-code.
- Implement logging, monitoring, tracing, and other observability required to operate solutions reliably in production.
- Diagnose and resolve complex issues across software, data, integrations.
Senior Forward Deployed Engineer – Toronto employer: Extreme Networks
Extreme is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for Senior Data Scientists passionate about Generative AI and Machine Learning. With a commitment to employee growth, diverse perspectives, and cutting-edge technology, you will have the opportunity to shape the future of AI-driven network management while working alongside industry leaders in a rapidly expanding global environment. Join us to not only advance your career but also contribute to groundbreaking solutions that redefine the landscape of network intelligence.
