At a Glance
- Tasks: Supervise operations in a contact centre, ensuring performance and quality service.
- Company: Exo, a leader in customer relations with a dynamic work culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Flexible weekend shifts and a chance to make a real impact.
- Why this job: Lead a team and enhance customer experience while working in a supportive environment.
- Qualifications: Experience in contact centres and strong coaching skills; bilingualism is a plus.
The predicted salary is between 49500 - 60500 $ per year.
Exo recherche un responsable opérationnel pour superviser les opérations d’un centre de contacts.
Vous assurez la performance, la qualité du service et l’expérience client tout en encadrant une équipe sur le terrain.
Le poste exige une forte présence et des compétences en coaching dans un contexte syndiqué.
Le candidat idéal possède une solide expérience en centre de contacts et parle couramment le français; l’anglais est un atout.
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Superviseur Centre Relations Clients – Hybride & Weekends in Montréal employer: exo
exo is an exceptional employer that prioritizes a human-centric work environment, fostering innovation and community service. Employees enjoy flexible schedules, generous benefits including free Opus cards, collective insurance, and a dynamic social club, all while contributing to the vital transportation network in the vibrant Couronne-Sud region of Montreal. With ample opportunities for professional growth and a commitment to work-life balance, exo stands out as a rewarding place to build a meaningful career.
