EXFO Inc. is seeking a Customer Service Coordinator within the Customer Experience team to ensure customer priorities are effectively managed across the organization.
You will act as a vital link between Customer Service and internal teams, supporting daily operations, escalations, coaching, and continuous improvement while keeping the voice of the customer at the center of decisions. This role emphasizes proactive problem-solving and workload balancing across planning and other departments.
Customer Experience & Ops Coordinator in Québec employer: EXFO inc
EXFO is an exceptional employer located in Montreal, QC, offering a dynamic hybrid work environment that fosters innovation and collaboration. Employees have the opportunity to work on cutting-edge telecommunications technologies while enjoying a culture that prioritizes professional growth and work-life balance. With a commitment to diversity and inclusion, EXFO empowers its team members to contribute meaningfully to the development of world-class solutions.
