BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTRESaint-Laurent | $22/hour | 1 day of remote work after training Are you bilingual in French and English, experienced in a call centre environment, and passionate about providing quality customer service?
Our client is currently looking for a Bilingual Customer Service Representative to join their team and serve customers across Canada. YOUR RESPONSIBILITIESRespond to customer inquiries by phone, email and chatUnderstand customer needs and provide effective solutionsEnsure thorough and timely follow-up on customer filesInform and advise customers regarding products, promotions and policiesContribute to a positive and professional customer experience REQUIREMENTS Fluently bilingual in French and English - both spoken and writtenA year of experience in a call centre environment with high call volume - mandatoryExcellent communication and active listening skillsPatient, courteous, empathetic and goal-orientedComfortable using computer and digital tools, including MS Word and data entry WHAT WE OFFER Salary: $22/hourSchedule: 9:00 a.m. to 5:00 p.m., with flexibilityComprehensive paid training1 day of remote work per week after trainingConveniently located and easily accessible by public transportation in Saint-Laurent INTERESTED?Would you like to put your customer service experience to work in a dynamic team? We would love to hear from you! Send your resume to: mmachia@excel-personnel.ca
Bilingual Customer Service Representative - Call Centre - Saint-Laurent employer: Excel personnel inc.
Join a dynamic team in Lévis where your contributions as an Operator will be valued and rewarded. Our company fosters a supportive work culture that prioritizes employee growth, offering training and development opportunities to help you advance in your career. With competitive pay, shift premiums, and a commitment to safety and teamwork, we provide an excellent environment for those seeking meaningful employment in the industrial sector.
