Build connected customer data systems for Basecamp Resorts and Everwild, focusing on CRM implementation, integrations, and lifecycle automation in Alberta. The specialist maps current systems, data sources, touchpoints, and journeys across boutique hotels, wellness hospitality, and investment operations. This hands-on position establishes scalable CRM foundations, unified guest profiles, and reliable data governance for multiple brands. Key Responsibilities:
Map systems, data flows, touchpoints, gaps, and duplication Configure hospitality and investment CRM platforms Plan cleansing, deduplication, migration, and reconciliation Integrate PMS, booking, spa, dining, POS, and website systems Define permissions, processes, training, and adoption support Requirements:
Five-plus years in CRM or lifecycle marketing Proven CRM requirements gathering and data modelling experience Experience administering marketing automation platforms Experience with booking engines, PMS, POS, or ecommerce integrations Understanding of data structures, APIs, SQL, and privacy legislation Bring implementation leadership, integration knowledge, and governance discipline to Basecamp’s connected hospitality CRM ecosystem.
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Hospitality CRM Implementation Specialist in Calgary employer: Everwild
Basecamp Resorts is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Construction Managers looking to make a meaningful impact in the hospitality industry. With a focus on employee growth and development, team members are encouraged to enhance their skills while working on exciting projects in the stunning locations of Calgary and Canmore, Alberta. The company offers competitive benefits and a supportive environment that values quality delivery and unique experiences, ensuring that every employee feels valued and motivated.
