Enhance your career at Everest Clinical Research as an IT Support Specialist, with the flexibility to work remotely. Your role will ensure the seamless operation of IT services for our dedicated teams.
Everest Clinical Research is looking for a skilled IT Support Specialist to handle various support tasks within the organization. This position requires strong technical ability coupled with a bachelor's degree and three years of experience in IT support. You will play a crucial role in enhancing the IT infrastructure through effective task management and user support.
Key Responsibilities:
- Resolve technical issues using ServiceNow Helpdesk
- Configure, deploy, and manage laptops for staff
- Administer access permissions for user accounts
- Conduct patch management and monitor system logs
- Maintain office technology to prevent workflow interruptions
Requirements:
- Bachelor's degree in computer science or similar field
- At least 3 years of IT support experience
- Knowledge of clinical trials and VMware is a plus
- Capability to work independently in a remote setting
- Proficient troubleshooting abilities for IT systems
Experience growth and excellence in IT services with Everest.
IT Support Specialist - Everest Research in Ottawa employer: Everest Clinical Research Corporation
Everest Clinical Research is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the clinical trials sector. With opportunities for mentorship and professional growth, employees are empowered to lead impactful projects while enjoying the flexibility of remote work or the vibrant atmosphere of our Toronto/Markham offices. Our commitment to regulatory excellence and proactive client engagement ensures that every team member contributes to meaningful advancements in healthcare.
Contact Details:
Everest Clinical Research Corporation Recruitment Team
