Customer education is central to this Learning Specialist position at Euna Solutions, using instructional design and webinar delivery to support SaaS adoption. Work hybrid three days weekly in Oakville, Ontario.
As a Learning Specialist, you will manage customer learning experiences across Euna's SaaS products. You will create eLearning, tutorials, presentations, and handouts while partnering with subject matter experts and cross-functional teams. The work turns complex product information into clear, actionable content for customers.
Key Responsibilities:
- Design customer-facing eLearning courses, tutorials, presentations, and handouts
- Plan and coordinate the complete webinar program
- Partner with experts to identify customer learning needs
- Maintain courses, learning paths, and resources within the LMS
- Evaluate training effectiveness and drive continuous improvement
Requirements:
- Three or more years developing training or customer education
- Experience managing end-to-end webinars or virtual learning events
- Strong writing, facilitation, and communication skills
- Experience with an LMS and eLearning authoring tools
- Ability to manage multiple projects and competing priorities
Bring customer education, instructional design, and webinar expertise to help Euna Solutions customers learn and adopt software.
Customer Education Learning Specialist in Oakville employer: Eunasolutions
Euna Solutions is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Marketing Engineer role in Oakville, ON. With a strong emphasis on professional growth, employees benefit from competitive wages, wellness days, and a flexible workday tailored to individual needs. The company encourages the use of AI tools to enhance creativity and efficiency, making it an ideal environment for those eager to explore new technologies and contribute meaningfully to impactful projects.
