Euna Solutions is seeking a Senior Implementation Manager to lead onboarding for new clients within our Professional Services Team. You will configure SaaS products, gather requirements, and manage the end-to-end onboarding and adoption process.
You'll collaborate with sales, product, customer success, and support to ensure seamless handoffs, drive customer satisfaction, and deliver business value through effective change management, data preparation in Excel, and ad hoc reporting.
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SaaS Implementation Lead - Client Onboarding & Adoption in Oakville employer: Euna Solutions
At Euna Solutions, we pride ourselves on being an exceptional employer that fosters a supportive and innovative work culture. Our hybrid work model allows for flexibility while our commitment to employee growth is evident through mentorship opportunities and dedicated development budgets. With a focus on community engagement and a healthy work-life balance, including Eunafier Days and Philanthropy Time, we empower our team to thrive both personally and professionally in our Oakville, ON office.