Optométriste associé(e) in Montréal

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JOB DESCRIPTION

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization's key results through collaboration & teamwork.

Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team.

The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

• MAJOR DUTIES & RESPONSIBILITIES
• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
• Address all patients/customers visual life style needs
• Make eyewear recommendations based on patients/customers’ needs
• Explain each step of the eye exam; listen carefully to patients/customers
• Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
• Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
• Conducts all services in accordance with protocol & accepted standards of care.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.
• BASIC QUALIFICATIONS
• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Problem solving ability
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