Enhance your technical career with Ericsson in Ottawa, Ontario as a Support Professional. This role involves troubleshooting complex cloud and infrastructure issues for North American clients.
Ericsson is actively seeking a Support Professional to join its Ottawa team. You will leverage your expertise in Linux, OpenStack, and cloud solutions to diagnose customer-reported issues effectively. This role entails mentoring new team members and contributing to a collaborative work environment focused on innovative problem-solving.
Key Responsibilities:
- Diagnose and troubleshoot customer cloud and infrastructure issues
- Maintain Ericsson Cloud products on Linux and OpenStack
- Manage workloads using Docker and Kubernetes, including OpenShift
- Operate data center network infrastructure and load balancers
- Automate operations using Bash, Python, and Ansible scripts
Requirements:
- Bachelor's degree in Engineering or related field
- 8+ years in support services and operations
- 10+ years of cloud technology expertise
- Strong background in networking and monitoring tools
- Excellent communication and mentoring abilities
Bring your problem-solving skills and cloud expertise to Ericsson's dynamic team in Ottawa.
Support Professional at Ericsson Ottawa employer: Ericsson
Ericsson Canada Inc. is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the role of Senior Patent Agent in Ottawa. Employees benefit from competitive compensation, comprehensive health plans, and robust retirement savings programs, all while working at the forefront of advanced communication technologies. With a strong emphasis on professional growth and a commitment to diversity, Ericsson provides a unique opportunity to contribute to groundbreaking solutions in a supportive environment.
