Industry Relations Specialist in Mississauga

Grow with us. Our purpose is to create connections that make the unimaginable possible. Every day, we use our creativity, expertise, and technology to develop unbelievable innovations and solve some of the world’s greatest challenges. Every day, we connect people, businesses, and societies to create new opportunities that seemed impossible before.

This impactful role will focus on advising on union-related matters, employment law compliance across Canadian provinces, and performing core responsibilities of a People Business Partner.

Role Summary

Support various business units at Ericsson by emphasizing proactive union engagement, employment law compliance across Canadian provinces, and delivery of core People Business Partner responsibilities across various HR disciplines.

Key Responsibilities

• Industry Relations & Union Leadership
  • Advise leaders on union matters and employment-law compliance across Canadian provinces; ensure alignment with collective bargaining agreements and local regulatory frameworks.
  • Design strategies and internal guidelines for engaging with unions and managing employment-related risks; proactively assess legislative changes and mitigate risks.
  • Serve as labor relations subject-matter expert; lead and oversee complex cases and workplace investigations in coordination with HR and Legal.
  • Partner with leaders on employee relations, performance management, and people strategy to adhere to directives and local laws.
  • Support collective bargaining planning and negotiation readiness with cross-functional stakeholders (e.g., Legal, Operations, Finance).
• People Business Partner Deliverables
  • Provide strategic coaching to leaders, support reorganizations and communications for senior leaders and below.
  • Implement and follow up on global/local programs and policies; review and close remediation actions.
  • Consult on compensation/promotion; inspire leaders to strengthen feedback culture and IPM.
  • Assist with sub-unit Talent Reviews and unit-specific programs.
  • Collaborate within the People Business Partner model with Subject Matter Experts (Total Rewards, People Analytics & AI, Talent Management, Talent Acquisition, Learning & Development) to deploy solutions.
  • Execute HR support including system processing, voluntary/involuntary terminations, rehire/relocation support, compliance/quarterly metrics tracking, and monthly leader slides.
  • Leverage AI-enabled tools and insights to enhance People Business Partner delivery.
• Employment Law & Compliance
  • Leverage expertise in Canadian employment laws and regulations for policy creation, implementation, and compliance advisory to leaders.

Qualifications & Requirements

• Bachelor’s degree in Human Resources or related field; Master’s preferred.
• 3 to 5 years of progressive Human Resource Business Partner experience.
• Demonstrated experience in union negotiations (collective bargaining), with proven ability to plan and engage effectively with union stakeholders.
• Proven experience with Canadian employment laws/policies and collective bargaining agreements.
• Experience managing labor relations and complex cases; proficiency in leading workplace investigations.
• Strong communication, interpersonal, influencing, coaching, and consulting skills; ability to build cross-functional relationships in a matrixed environment.
• Fluency in English; French proficiency is preferred.
• CHRP designation is an asset.
• Experience collaborating cross-functionally in a matrixed, global organizational setting.
• Proficiency in understanding artificial intelligence (AI) concepts and tools, including generative AI applications, to harness their potential for optimizing business processes, enabling innovation, and mitigating associated risks.
• Flexibility to take on stretch assignments in other areas of business.

With over 100,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism, Perseverance and Integrity. Ericsson is extremely focused on learning and development, supports mobility and a flexible, hybrid working model. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.