Support patient safety in a rewarding Medical Information Associate role with PrimeVigilance. This position emphasizes handling medical inquiries and documenting adverse events in English.
PrimeVigilance seeks a Medical Information Associate to assist the Medical Information team with initial inquiries and case reporting. A background in life sciences is essential, along with strong communication and customer service skills. Join a culture of kindness and professional growth while contributing to patient safety across global markets.
Key Responsibilities:
- Provide responses to medical inquiries from healthcare professionals
- Document and report adverse events and product quality complaints
- Maintain accurate records within the Medical Information database
- Participate in out-of-hours medical information support
- Update management on project status and metrics
Requirements:
- Life science or biomedical degree is required
- Customer service or call center experience preferred
- Strong organizational and multitasking abilities
- Advanced English communication skills essential
- Willingness to perform out-of-hours service if necessary
Contribute to patient safety initiatives while advancing in your career at PrimeVigilance.
Medical Information Associate at PrimeVigilance in Ottawa employer: Ergomed
At Ergomed, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Oncology Strategy Director, you will have access to extensive professional development opportunities, allowing you to grow your expertise in a supportive environment. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to make a meaningful impact in the oncology field.
