At a Glance
- Tasks: Analyze and enhance business workflows using automation and technology.
- Company: Join Equitable, a purpose-driven Canadian mutual company.
- Benefits: Competitive salary, employer-paid benefits, pension matching, and flexible work arrangements.
- Other info: Hybrid role with opportunities for career growth and continuous learning.
- Why this job: Make a meaningful impact while growing your career in a supportive environment.
- Qualifications: 5-8 years as a Business Systems Analyst; experience in insurance or financial services preferred.
The predicted salary is between 82800 - 101200 $ per year.
At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.
The Opportunity: We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.
We are seeking a highly motivated Senior Business Systems Analyst to join our Enterprise Content Management IT team! In this role, the successful candidate will be a highly analytical specialist, responsible for both business and technical analysis, focused on bringing efficiency and business value to various business teams utilizing components of Equitable’s capture, imaging, and business process automation solutions.
What you’ll do:
- Provide systems analysis, problem solving and documentation for medium to large workflow/automation requests and projects in support of critical business objectives.
- Engage and collaborate closely with our business partners, senior technical ECM team members and other IT groups to successfully define solution specifications which align to the business needs and enhance the client experience.
- Triage various enhancement requests across the enterprise of business teams and decipher business value and determine prioritization.
- Provide leadership to team members and peers by collaborating with others and holding self and team accountable for results.
- Ensure that all projects delivered meet the established organization standards and audit controls.
- Continuously enhance knowledge of business domains and their products/services.
- Identify process improvements opportunities proactively.
- Help ensure a solid solution is delivered that meets the stakeholders’ needs.
- Assist in quality assurance testing, including creation and execution of test strategies, test plans, executing test cases and defect management.
What you’ll bring:
- 5-8 years of experience in Business Systems Analyst role.
- Minimum 2 years' experience in insurance or financial services industry.
- CCBA or CBAP or working towards designation.
- Previous Business Analyst and Quality Assurance experience.
- Degree in Computer Science, Software Engineering, or a related discipline.
- Waterfall and/or Agile methodology experience.
- Experience with Capture, Imaging, Case Management and Business Process Automation solutions.
- Strong analytical ability to apply critical thinking and high attention to evidence-based details, and keen observation/reasoning skills.
- Excellent verbal and written communications skills.
- Ability to clearly articulate complicated ideas, and communicate technical information to non-technical audiences.
- Experience writing functional requirements, use cases and process flows.
- Team-oriented and skilled in working within a collaborative environment.
- Strong interpersonal and partnership building skills; can reach out and engage a variety of individuals.
- Experience in the use of analytical/modeling tools for both processes and data.
- In-depth understanding of the overall system development methodology.
- In-depth understanding of insurance business concepts, typical supporting systems, architecture, procedures, and functions.
- In-depth understanding of application infrastructure, database and technical platforms.
- Experience and/or proficient in many of the following: Content management and workflow concepts, Web and client/server architectures, Knowledge of database design, Test Management tools (QC, ALM, Jira), MS Office Tools including Microsoft Access and Visio, Working knowledge of SQL, DB2, C#, .Net and SOAP or REST APIs, Knowledge and Experience with Agile, Scrum, Kanban, Exposure to CI/DevOps, Code analysis for the purpose of understanding system functionality.
What’s in it for you:
- Career Growth: Regular learning sessions and development opportunities.
- Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching.
- Time Away: Competitive vacation plus one paid volunteer day each year.
- Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach.
We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.
Senior Business System Analyst, Enterprise Platforms employer: Equitable
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