Coordinate service administration, warranty processing, and customer communication as a Service Writer supporting accurate branch operations.
This Service Writer manages work orders, invoices, technician time, and customer records. The position supports warranty claims, parts returns, and registrations for applicable brands. It also helps maintain efficient Service Department operations through month-end processing, documentation, and customer follow-up.
Key Responsibilities:
- Open and close customer service and repair work orders
- Prepare invoices and follow up on customer payments
- Review technician time and correct business system records
- Submit warranty claims and process parts returns
- Maintain customer and equipment profiles accurately
Requirements:
- Organized approach to service administration and office operations
- Detail-oriented handling of work orders and warranty documentation
- Customer-focused communication during service administration
- Ability to manage multiple priorities in service operations
Support dependable service administration through accurate work orders, warranty processing, invoicing, and customer communication.
Service Administration Coordinator in Loretto employer: Equipment Ontario Inc.
At Equipment Ontario, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters growth and development for our Construction Equipment Sales Representatives. Located in the vibrant community of Campbellford, our team enjoys access to comprehensive training programs, opportunities for apprenticeships, and a strong emphasis on building lasting customer relationships. Join us to be part of a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
