Director, Product Software Architecture and Engineering in Toronto

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary: We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions. Partner with product management to define requirements, service level objectives, and operational goals for the service. Integrate the service with global ordering and back-office systems to provide self-service. Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure. Operate the service at an enterprise availability level as it scales out.

Responsibilities

• Service Strategy & Platform Leadership: Define and execute the technical vision, architecture, and roadmap for Equinix’s AI and Container Management Service. Partner with Product Management to translate customer needs and market opportunities into platform capabilities. Establish Service Level Objectives (SLOs), operational standards, and platform governance. Drive adoption of cloud-native best practices across engineering and operations teams.
• Architecture & Engineering: Lead architecture and design decisions and DevOps processes for Kubernetes/OpenShift-based managed services. Ensure platform scalability, resiliency, security, and operational readiness. Drive automation across provisioning, deployment, monitoring, and lifecycle management. Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix’s global platform.
• System Optimization: Drive and manage change across the organization by implementing improvements to internal processes and systems. Proactively identify gaps, risks and issues and influence key stakeholders across the organization to resolve them.
• Stakeholder Management: Provide objective and comprehensive input to senior leadership and executive decision makers. Solicit stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions. Influence and collaborate with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated. Create and drive broad stakeholder communications with respect to portfolio status and budget utilization.
• People Management: Build and lead a high-performing global engineering and DevOps organization. Responsible for succession planning recommendations and contributing to and driving the people development strategy. Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans. Foster a culture of ownership, innovation, operational excellence, and continuous improvement.

Qualifications

• Director-level experience managing managers, delivering multiple software products or services.
• Proven experience leading DevOps, Platform Engineering, or Site Reliability Engineering teams.
• Strong and demonstrable operational experience providing a highly available global service.
• Experience delivering Kubernetes or (preferred) OpenShift-based infrastructure and operating it at scale.
• 15+ years professional experience in a software development leadership role.
• Bachelor’s in Engineering preferred.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.