Intern - Commercial Portfolio Management in Toronto

Join a Challenger. At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

Work Term: January - April 2027

As part of a growing and dynamic Commercial Portfolio Management team, the Intern - Commercial Portfolio Management, BES will be responsible for:

• Determining the information and documents required for annual review and coordinating their collection with direct clients and lending partners for both BES and CFG credit teams.
• Maintaining the annual reviews pipeline reporting.
• Overseeing the site inspection process for both annual review and renewals, including maintaining the site inspection pipeline reporting.
• Following up with assignees and assisting with the review of site inspections received.
• Supporting coverage of Renewal Coordinator functions (vacation coverage), which include communications with clients, brokers, and lending partners, daily reporting, and administering of renewals/extensions as requested by management.

The Core Responsibilities of the Job:

• Determine the information/documentation requirements for the upcoming annual reviews, which include complex loan structures, such as repositioning assets, construction, etc., and communicate the requirements to direct clients, brokers, and lending partners (50%).
• Maintain and update the annual review pipeline reporting and review the documents provided to ensure the information is satisfactory before forwarding to the Account Manager (15%).
• Maintain and update the site inspection reporting for renewals and annual reviews and review site inspections received, identifying and escalating any problematic inspections to Account Managers and/or management as needed (15%).
• Manage workflow to meet prescribed deadlines (10%).
• Communicate with internal contacts (manager, account managers, renewal coordinator, commercial defaults team, and CFG portfolio manager) and external contacts (lending partners, mortgage brokers, and clients) to ensure transactions are processed in a timely and efficient manner (5%).
• Provide coverage for the Renewal Coordinator (vacation coverage), involving communications with clients, brokers, and lending partners, daily reporting, and administering of renewals/extensions as requested by management (5%).

Let's Talk About You!

• Post-secondary education (diploma/degree), preferably in business or finance.
• A minimum of 2 years’ commercial mortgage administration and/or credit experience.
• Prior experience completing and reviewing site inspections is an asset.
• Good working knowledge of MS Office (primarily Outlook, Word, and Excel).
• Ability to handle competing priorities and work well under pressure.
• Good time management and organizational abilities.
• Strong attention to detail.
• Well-developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner.
• Team player.
• Bilingualism is an asset.

What we offer:

• Competitive discretionary bonus.
• Market leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top-up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with your fellow colleagues.
• Professional development and comprehensive Career Development program.
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion: EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally. We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.