Senior Executive Assistant in Toronto

Join a Challenger. At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The Work

As a Senior Executive Assistant, you will serve as a trusted partner to one or more senior executives and a senior member of the Executive Assistant function within the Office of the Executive. You will provide proactive, high-quality support across executive priorities, stakeholder management, communications, planning, travel, meetings, and strategic initiatives, ensuring executives are able to operate effectively in a fast-paced and highly dynamic environment. Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and independence in managing competing priorities, stakeholder relationships, and operational requirements.

The Core Responsibilities

• Executive Office and Team Support: Serve as a senior member of the Executive Assistant team and model best practices across the function. Provide onboarding support, informal mentorship, guidance, and knowledge sharing to Executive Assistants. Act as a resource for team members requiring support with complex scheduling, executive travel, stakeholder management, event coordination, and executive office matters.
• Stakeholder and Relationship Management: Act as a trusted point of contact between the executive and internal and external stakeholders. Build effective working relationships across the Executive Leadership Team, Executive Assistant community, business units, and external partners.
• Executive Calendar and Priority Management: Manage complex executive calendars, ensuring appropriate prioritization of meetings, preparation time, travel, and key business commitments.
• Executive Communications: Draft executive-level correspondence, briefing notes, presentations, talking points, and communications with minimal direction while ensuring alignment with organizational objectives and executive preferences.
• Initiative and Deliverable Tracking: Track executive priorities, commitments, strategic initiatives, and follow-up actions to ensure deadlines and deliverables are met.
• Meeting and Event Coordination: Coordinate executive, leadership, stakeholder, and special-purpose meetings, including scheduling, agendas, briefing materials, logistics, catering, room reservations, technology, and follow-up.
• Travel and Expense Management: Coordinate detailed domestic and international travel arrangements, including transportation, accommodation, itineraries, meeting logistics, and contingency planning.
• Process Improvement and Digital Enablement: Champion the adoption of Microsoft 365, automation, AI-enabled tools, and approved digital solutions to improve executive productivity, collaboration, and operational effectiveness.
• General Operational Support: Provide administrative and logistical support required for the effective operation of the executive office.

Let's Talk About You

• 5-8 years of progressive experience supporting senior executives, Executive Leadership Teams, or C-suite leaders within a complex corporate environment, preferably within financial services or another regulated industry.
• Strong judgment and the ability to operate independently while keeping the executive and manager appropriately informed of changes, risks, and sensitive matters.
• Excellent organizational, planning, prioritization, and follow-through skills.
• Strong written, verbal, and interpersonal communication skills, including the ability to draft polished executive-level correspondence.
• Proven ability to anticipate needs, assess urgency, and respond effectively to changing priorities.
• Advanced proficiency in Microsoft Outlook, Word, PowerPoint, Teams, and SharePoint, with working proficiency in Excel and Concur.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger - and our people thrive - when we honour and celebrate diverse experiences, identities, and perspectives.