Manager, CMHC Annual Review in Toronto

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The Manager, CMHC Annual Review will be a key member of the Commercial Credit team. Reporting to the Senior Manager, CMHC Portfolio Management, the incumbent will lead a team of credit professionals in the management of the CMHC Annual Reviews.

The work!

• Establish and oversee procedures to ensure CMHC annual reviews are thoroughly assessed and within the bank’s risk appetite, Commercial Credit Policy and the General Investment and Lending Policy.
• Reviewing and approving CMHC Annual Reviews within delegated limits and adjudicating the risk rating assessment for each file.
• Provide guidance and assistance to external partners in formulating and implementing processes and procedures to gather required Annual Review documents and information.
• Develop, implement, and maintain productive working relationships with external partners through prompt, professional and effective communication.
• Deliver excellent customer service by effectively managing commitments to a variety of partners, senior management, and other internal departments.
• Managing the completion of all CMHC Annual Reviews on a yearly basis, including assignment of specific files to each staff member and follow-up on completion to ensure that all annual reviews are processed on a timely basis.
• Ensure appropriate strategies are in place to deal with problem loans in order to minimize the risk of loss for the Bank.
• Oversee ongoing, timely completion of reporting to support senior management and regulatory requirements.
• Assisting with the recruitment and hiring of new staff.
• Training of new staff members on the RAISE system and the Annual Review process.
• Motivate and support the professional growth of the team, including creation and execution of development plans, where appropriate.

Let's talk about you!

• Minimum 7 years of experience in underwriting commercial real estate transactions including CMHC-insured multi-unit commercial mortgages.
• Post-secondary education (diploma/degree), preferably in business or finance.
• Bilingualism is an asset.
• Strong leadership and coaching skills with the ability to set strong examples for colleagues.
• Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada.
• Sound technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment.
• Detail-oriented individual who possesses a high level of integrity.
• Demonstrated service excellence in their field.
• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
• Proven ability to inspire a team to work toward a set of goals and objectives.
• Effective analytical and problem-solving skills.
• Strong organizational and time management skills.
• Ability to handle multiple competing priorities and make decisions under pressure.
• Proficient in MS Office.

Job Complexities / Thinking Challenges

The position requires the incumbent to be a self-starter with the ability to prioritize workflow and allocate resources effectively. The incumbent will need to effectively analyze and make decisions on sometimes complex deal structure issues with incomplete information. Strong cognitive skills and professional judgement are necessary to assess risk and rely on past experiences to assist in mitigating same. The individual should also have the ability to coach/motivate employees to consistently develop and achieve aggressive departmental targets.

Accountability

The incumbent will operate under direct management from the Senior Manager, CMHC Portfolio Management, however, will also work closely with other groups within the Commercial Department, Compliance, Finance, Legal and Mortgage Services. The incumbent is responsible for managing a group of credit professionals including Analysts and Senior Analysts and will be required to allocate resources effectively to achieve the requirements noted above.

Key Internal and External Contacts

The incumbent will communicate daily with management, staff within the department and Company, as well as external contacts (origination partners, etc.).

Physical Demands / Working Conditions

Normal office environment with no physical demands; however, there is substantial pressure, at times, placed on the incumbent due to the time sensitivity of each transaction and the level of volume faced daily. Hybrid work is expected with 1-5 days in person depending on the level and seniority of the role.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus.
• Market leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top-up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with your fellow colleagues.
• Professional development and comprehensive Career Development program.
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.