Cloud Platform Engineer in Toronto

Join a Challenger. At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The Cloud Platform Engineer is responsible for all aspects of our Kubernetes and Docker containers. He/she will be responsible for production support, administration, testing, and documenting various aspects of the cloud technology, tools and continuous delivery. He/she will ensure that all reported incidents are triaged and redressed in a timely manner with minimum business impact. In addition, he/she will work with other IT Administrators and vendors to ensure that the company’s applications, servers and systems are maintained as per the bank’s policies and procedures.

The Core Responsibilities:

• Create, implement and manage cloud deployments using Kubernetes and Docker.
• Provide expertise for operational management of cloud platform for monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs.
• Develop and deliver configuration and deployment automation through Kubernetes/Docker required for continuously improving the functionality, availability, and manageability of platform and associated services.
• Set up administrator and service accounts, maintaining system documentation and troubleshooting.
• Use scripting tools to automate processes.
• Develop, update, follow up and implement strategies, action plans, programs or solutions for technological infrastructure operation to ensure consistency and balance between business needs and compliance with requirements and good practices.
• Develop performance indicators and monitoring methods. Identify problems and make recommendations to management.
• Maintain Primary and Disaster Recovery sites.
• Interface and coordinate with development and technical support teams to resolve issues reported during daily operation.
• Project Execution – perform tasks under the directions of the IT Director and/or according to a project plan in a way such that the timeline of the project is observed and the requirements of the task are satisfied.
• Research new technologies and provide technical expertise as requested by IT Director.

Let's Talk About You!

• College diploma in computer science or equivalent is required. Higher accreditation (e.g., Bachelor of Computer Science) is an asset.
• 5+ years of experience working in an IT capacity.
• 5+ years’ technical (OS, network operations, and monitoring) experience within an Enterprise sized business.
• 2 years solid hands-on experience cloud deployments to Azure, AWS or GCP.
• 2+ years of Kubernetes and Docker experience at an Enterprise scale (highly desirable).
• 1-2 years of experience doing DevOps.
• 2+ years of hands-on experience in setting up logging and monitoring using one or more tools like ElasticSearch, Kibana, Filebeat, Logstash, Prometheus and Grafana.
• Knowledge of containers, orchestration tools, and container management.
• Experience in Service Mesh (Istio or Linkerd).
• Understanding of the Software Development Life Cycle including Continuous Integration and Continuous Deployment (CI/CD) pipeline architecture (Jenkins, Azure Devops) including deployments into Kubernetes environments using tools such as ArgoCD.
• Experience in security tool and best practices such as Aqua.
• Experience with IaC practice (infrastructure as code).
• Good scripting abilities (PowerShell, Bash, Python, Go, etc.).
• Good problem-solving skills.
• Experience working in a banking or financial services environment is desirable.

What we offer:

• Competitive discretionary bonus.
• Market leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top-up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with your fellow colleagues.
• Professional development and comprehensive Career Development program.
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion: EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier-free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.