- Support day-to-day billing operations, including investigation and resolution of billing-related exceptions.
- Guide the team in managing, prioritizing, and resolving billing exceptions based on business impact and operational urgency.
- Apply SAP Billing functional and technical expertise to identify root causes, recommend improvements, reduce recurring exceptions, and ensure smooth execution of billing processes.
- Collaborate with business and AMS teams to troubleshoot complex billing issues and drive timely resolution of defects and process gaps.
- Develop and maintain operational knowledge, including exception-handling procedures, troubleshooting guidelines, and knowledge transfer to strengthen the team's ability to independently manage recurring billing issues.
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SAP Billing Consultant in Toronto employer: Epsilon Solutions Ltd.
Epsilon Solutions Ltd. is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal environment for those passionate about advancing their careers in AI cybersecurity. Join us to be part of a forward-thinking team that values your contributions and supports your growth in a rapidly evolving field.
