Service Technician Field in Red Lake

Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.

Join Our Team as a Service Technician Field at Epiroc! The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy-duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy-duty equipment operations, components and their interrelationships while working with safety as a top priority. Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.

Work Type: Onsite

Shift Timings: Rotational shifts - 14 days on and 14 days off (day and night shift)

Responsibilities:

• Perform equipment service, troubleshooting and repairs.
• Work on surface and underground Epiroc equipment.
• Conduct machine audits/inspections as required.
• Read and interpret electrical and hydraulic schematics.
• Develop and maintain a positive customer experience.
• Daily time entry and technical reporting as required.
• Participate in company training opportunities.
• Work within and promote a supportive and innovative team culture.
• Work includes travel to multiple sites and flexible hours including some weekend work.
• Actively participate in continuous improvement initiatives.
• Perform other relevant tasks and duties as assigned by the manager.

Knowledge/Education:

• Heavy Duty Equipment Technician certificate/Licence.
• Possess a valid vehicle driver’s licence.

Experience:

• Minimum two to three (2-3) years of related experience within the mining industry.

Skills and Abilities:

• Resourceful with demonstrated troubleshooting and problem-solving skills.
• Self-motivated and driven to achieve customer satisfaction targets.
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities.
• Strong attention to detail.
• Organizational and time management skills.
• Excellent communication skills both verbal and written.
• Good computer-based skills (i.e., emails, service reports).
• Willingness to travel and to go on site.
• Fluent in both English and French would be an asset.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Expected compensation range: $42.69 - $54.52 per hour, potential/historic bonuses for position, and any other wage compensation.

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

Accommodation is always available on request for candidates taking part in all aspects of the selection process.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions, with occasional exposure to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. Company provided Personal Protective Equipment (PPE) is required in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This position is considered Safety Sensitive.