Salesforce Program Manager – Remote in Winnipeg

Lead the transformation of our client's legacy Caterease system to a modern Salesforce CRM platform. As a Salesforce Program Manager, you'll guide a team through a multi-phase migration that delivers operational efficiency, enhanced user experience, and streamlined event management processes. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Responsibilities

• Lead end-to-end program management of Salesforce CRM migration from legacy Caterease system to a modern Sales and Marketing Cloud platform.
• Manage team through MVP delivery focusing on necessary parity with existing functionality.
• Coordinate multi-phase implementation including Sales Cloud MVP, successive feature releases, and managed services transition.
• Oversee integration planning for ROME system and tokenized credit card solutions to streamline event closing processes.
• Ensure seamless contract lifecycle management implementation using DocuSign integration with Salesforce.
• Drive continuous improvement initiatives while supporting and enhancing the platform through successive phases.
• Own the room from a client perspective, leading strategic discussions and maintaining executive-level stakeholder confidence.

Requirements

• Proven experience as Salesforce Program Manager leading teams of 6+ professionals on complex CRM implementations.
• Strong background in legacy system migrations to Salesforce with focus on Salesforce Sales and Marketing Cloud platforms.
• Experience managing multi-phase program delivery from MVP through managed services transition.
• Deep understanding of Salesforce out-of-the-box features, AppExchange solutions, and custom development approaches.
• Demonstrated ability to coordinate integrations with third-party systems and contract management tools.
• Strong program management skills with experience in agile delivery methodologies.
• Excellent stakeholder management abilities with focus on user experience improvement and operational efficiency.

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid).
• Life and AD&D Insurance (Company Paid).
• Employee Assistance Program (Company Paid).
• Telehealth (Company Paid).
• Short-term Disability (Company Paid).
• Long-Term Disability.
• Paid Time Off (including vacation and sick days).
• Registered Retirement Savings Plan (RRSP) with Company match.
• Maternity/Parental/Adoption Leave Top-up.
• Employee Stock Purchase Program.
• Critical Illness Insurance.
• Employee Discounts.
• Unlimited access to LinkedIn learning solutions.

This posting includes a salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$110,000-CA$170,000.

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA WFAHRCA@epam.com if you have questions in this regard, or if you require an accommodation to complete the application process.