Field Service Site Supervisor in Winnipeg

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications.

Role Overview: As Eos Field Service Site Supervisor, you will play a vital role in Eos's success in our field service execution. You will provide site leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair and maintaining Eos Energy storage systems in the field, both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks.

Responsibilities:

• Lead a team of field technicians/engineers to commission large Eos energy systems.
• Organize and oversee the day-to-day workflow operations.
• Support material management activities for all site activities.
• Read, understand, follow, and enforce safety procedures.
• Provide guidance and direction with respect to the project quality and safety requirements.
• Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams.
• On-site Point of Contact for customers, service partners, etc.
• Field escalation path for solving complex problems.
• Mentor field service engineers (FSE) and technicians (FST) in operating and commissioning Eos energy systems.
• Assist in creating or revising system, customer-facing, and internal commissioning documentation.
• Support Product Engineering for testing of the complete system, including BMS interface.
• Evaluate battery performance, including testing of Eos energy systems.
• Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately.
• Write reports, record customers’ concerns regarding the functionality and performance of their system and interact directly with the customer.
• Develop detailed knowledge of Eos commercial products and third-party products sold by Eos.
• Maintain a working knowledge of the NEC (National Electric Code).

Knowledge, Skills, and Abilities:

• Ability to work independently as well as leading a team, proactively with no supervision.
• Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements.
• Excellent Computer skills: Windows, Office, PLC and Networking knowledge.
• Excellent knowledge of AC/DC Electrical systems and controls.
• Excellent use of electrical voltage meters and electrical testing equipment.
• Expert knowledge of mechanical and electrical schematics.
• Excellent communication skills.
• Attention to detail and high level of accuracy.
• Excellent knowledge of troubleshooting electrical systems.
• Medium Voltage/Substation experience is a plus.

Education and Experience:

• Associate's degree or equivalent experience in a technical field of study required.
• Bachelor's degree preferred.
• 7 years' experience in energy storage service and operations required.

Certifications:

• Forklift/Boomlift/Scissor lift (can be acquired through Eos).
• Certification in Construction Safety (OSHA-10) (can be acquired through Eos).

Travel: More than 50% Local Travel, Overnight/North America Travel, Other International Travel.

Working Conditions: The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud.