CSS Outreach Support Worker in Ottawa

CSS Outreach Support Worker in Ottawa

Ottawa Full-Time 59760 - 73040 $ / year (est.) On-site
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At a Glance

  • Tasks: Support seniors with disabilities through outreach, research, and community service navigation.
  • Company: Join a compassionate team dedicated to enhancing the lives of vulnerable seniors.
  • Benefits: Competitive salary, flexible schedule, and meaningful community impact.
  • Other info: Bilingual candidates (English/French) preferred; access to a vehicle is necessary.
  • Why this job: Make a real difference in the lives of seniors while gaining valuable experience.
  • Qualifications: Degree in relevant field and experience in community outreach required.

The predicted salary is between 59760 - 73040 $ per year.

Home Careers CSS Outreach Support Worker (for seniors and adults with physical disabilities)

  • Schedule
  • Contract –
  • 3-5 days a week
  • Location
  • The

CSS Outreach Support Worker is a motivated, compassionate and organized person that supports the Fostering Inclusion for Community Seniors (FICS) project.

This role is dedicated to enhancing the quality of life and social inclusion of vulnerable seniors—particularly those with hearing loss—through a combination of community outreach, research, and service navigation.

Responsibilities

  • Conduct a comprehensive scan of community associations, programs, and services relevant to seniors across Eastern Ottawa.
  • Identify and document service accessibility features (e. g., hearing-aid compatibility, ASL interpretation, TTY support, bilingual services).
  • Build and maintain a resource database with detailed descriptions of programs, accessibility indicators, and contact information.
  • Develop a bilingual (English/French) public service directory, available in print, digital, and large-print formats.
  • Coordinate the distribution of the directory through door-to-door outreach, community pop-ups, pharmacies, libraries, and partner organizations.
  • Plan and execute monthly pop-up information hubs in underserved neighborhoods.
  • Host service navigation events in accessible venues such as churches, farmers’ markets, and libraries.
  • Provide on-site one-on-one consultations and distribute accessible, multilingual educational materials.
  • What we would like to find in you
  • A diploma or degree in one of the following fields: Social Work, Community Development, Gerontology, Social Services, Disability Studies, or a related discipline.
  • Access to a vehicle.
  • Experience in working with multicultural communities.
  • Minimum 2–3 years of experience in community outreach, program delivery, or working with seniors and/or vulnerable populations.
  • Experience working with individuals with hearing loss or knowledge of hearing-accessibility services is a strong asset.
  • Demonstrated experience coordinating public-facing community events or workshops
  • Strong interpersonal and communication skills (both oral and written) in English and French bilingualism required.
  • Familiarity with accessibility best practices and tools, especially for individuals with hearing loss.
  • Experience with data collection, service mapping, and directory development.
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CSS Outreach Support Worker in Ottawa employer: Eorc-Creo

As a Program Coordinator at EORC, you will thrive in a supportive and collaborative work environment that prioritizes client-centered care and continuous improvement. With a focus on professional development, we offer extensive training opportunities and encourage staff engagement in community outreach initiatives, all while working in a vibrant location that fosters meaningful connections with clients and partners alike. Join us to make a real impact in the lives of families and communities, while enjoying a fulfilling career with competitive compensation and a commitment to quality assurance.

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Contact Details:

Eorc-Creo Recruitment Team

We think you need these skills to ace CSS Outreach Support Worker in Ottawa

Community Outreach
Research Skills
Service Navigation
Bilingual Communication (English/French)
Interpersonal Skills
Event Coordination
Data Collection