Coordinate HVAC service requests with ERP software and route optimization at Enviro-Tech Mechanical Services. Support technicians, customers, and office operations.
As Dispatcher, you will schedule planned maintenance and dispatch customer requests to technicians. The position coordinates and tracks technicians, monitors daily timesheets, follows up on work orders, and maintains customer communication. You will also support customer service and fleet management duties.
Key Responsibilities:
- Dispatch customer requests to service technicians
- Schedule planned maintenance appointments
- Coordinate technician routes using ERP software
- Monitor daily technician timesheets
- Follow up on work orders and customers
Requirements:
- Minimum one year of comparable dispatch experience
- Strong customer service background
- Strong basic office computer skills
- ERP solutions experience preferred
- Ability to multitask and prioritize competing tasks
Apply your dispatch, scheduling, ERP, and customer service skills supporting Enviro-Tech technicians and commercial HVAC operations.
HVAC Service Dispatcher in Vancouver employer: EnviroTech Mechanical
Enviro-Tech Mechanical is an exceptional employer that prioritizes work-life balance while offering industry-leading compensation and comprehensive benefits, including health coverage and retirement savings. With a strong focus on training and development, employees have endless opportunities for growth in a collaborative and supportive environment. Located in Metro Vancouver, our team thrives on tackling new challenges daily, making it a rewarding place to advance your career in HVAC and refrigeration.
