Claims Services Customer Support Agent in Kingston

Claims Services Customer Support Agent in Kingston

Kingston Temporary 42750 - 52250 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist medical professionals and clients with electronic claims through clear communication.
  • Company: Join a vital team supporting Ontario's health care system.
  • Benefits: Gain valuable experience in a supportive environment with flexible hours.
  • Other info: Open to all experience levels; perfect for students looking to gain hands-on experience.
  • Why this job: Make a difference in health services while developing your problem-solving skills.
  • Qualifications: Strong communication skills and ability to manage multiple tasks.

The predicted salary is between 42750 - 52250 $ per year.

Use clear communication and problem-solving skills to assist medical professionals and clients with electronic claims in Kingston.

As a Help Desk Agent in the Claims Services Branch, you will support Ontario's health care system behind the scenes.

This 12-month temporary assignment is open to all levels of experience and focuses on phone inquiries, claim assistance, and accurate information handling.

You will identify solutions, refer complex issues when necessary, and manage several tasks while keeping communications easy to follow.

Key Responsibilities

  • Record and respond to medical professionals' phone inquiries
  • Guide clients through electronic claim submissions
  • Investigate complex claims and refer issues when needed
  • Maintain confidentiality of personal health information
  • Contribute to a team improving health services

Requirements

  • Ability to find information and solve problems
  • Ability to stay organized while managing several tasks
  • Strong verbal and written communication skills
  • Ability to use basic math to check payments
  • Experience with office and internet applications

Bring customer service, basic mathematics, office technology, and sound judgment to Ontario's claims support services in Kingston.

Claims Services Customer Support Agent in Kingston employer: Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs

As a Strategic Manager for Electricity Transmission, you will join a forward-thinking organization dedicated to shaping Ontario's energy future. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a focus on sustainable energy solutions, you'll be part of a team that values your contributions and empowers you to make a meaningful impact in the community.

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Contact Details:

Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs Recruitment Team

We think you need these skills to ace Claims Services Customer Support Agent in Kingston

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Flexibility
Team Collaboration