At a Glance
- Tasks: Lead a dynamic team to enhance shopper experiences and operational efficiency.
- Company: Join Instacart, a leader in transforming the grocery industry with innovative solutions.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a vibrant culture that values innovation and community.
- Why this job: Make a real impact on how millions access their groceries while leading a talented team.
- Qualifications: Proven leadership in software engineering and experience in cross-functional collaboration.
The predicted salary is between 135000 - 165000 $ per year.
We're transforming the grocery industry at Instacart, where we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart is a Flex First team. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favourite coffee shop—while staying connected and building community through regular in-person events.
The Shopper Activation & Engagement team at Instacart owns core moments in the shopper lifecycle, including onboarding, activation, finding work, evaluating and accepting batches, staying compliant, understanding earnings-related experiences, and remaining engaged on the platform. The team's work directly supports shopper experience, supply quality, marketplace efficiency, operational reliability, and compliance.
We are looking for a Senior Manager, Software Engineering to lead a team of 10–12 engineers across mobile, backend, vendor-integrated systems, and engineering foundations. This leader will shape the team's strategy, execution model, technical direction, and talent development while partnering closely with Product, Design, Data, Operations, Legal/Compliance, and other cross-functional teams.
This is a high-impact role for someone who thrives in broad, fast-moving product engineering environments where technical, operational, marketplace, and regulatory decisions all matter. You will help build reliable, scalable systems that make it easier for shoppers to succeed and help Instacart's marketplace operate efficiently at scale.
About the Job
- Lead Shopper Activation & Engagement end-to-end, owning the team's operating model, roadmap execution, technical direction, and talent strategy across mobile, backend, compliance, marketplace efficiency, vendor-integrated systems, engineering foundations, and operational excellence.
- Drive multi-quarter roadmap planning and sequencing across competing priorities — including compliance deadlines, marketplace and product growth initiatives, vendor work, engineering foundations, and reactive KTLO.
- Partner deeply across a wide set of cross-functional stakeholders — including Product, Design, Data, Legal/Compliance, Operations, Marketing, Logistics, Matching/Dispatch, Payments/Transactions, Trust & Safety, and Customer Experience — to align on the highest-impact work and negotiate tradeoffs with rigor and transparency.
- Develop and retain engineering talent across a team of 10–12 engineers, supporting senior engineers through career growth, performance management, talent planning, and organizational change.
- Set the technical direction for the team — driving improvements in reliability, observability, on-call hygiene, incident response, and post-incident learning, while also advancing the team's ability to move faster through modern AI developer tools and AI-assisted engineering workflows.
About You
Senior Engineering Manager, Activation & Engagement in Winnipeg employer: EngineersOfAI
At Stripe, we pride ourselves on being an exceptional employer that fosters innovation and collaboration within our ML Infra team. Our vibrant work culture encourages continuous learning and growth, offering employees the chance to tackle meaningful challenges in machine learning infrastructure while enjoying competitive benefits and a supportive environment. Located in a dynamic tech hub, we provide unique opportunities for professional development and the chance to make a significant impact in the world of payment solutions.
