Join a collaborative team in Vancouver as a Senior Experience Designer. Leverage your strategic design skills to create innovative digital products and services while mentoring others.
This hybrid role requires leading the strategy and design of customer experiences and digital products. You’ll engage in research, service design, and UX, helping clients define their challenges before navigating toward impactful solutions. If you have a passion for creativity and a deep understanding of business and technology, this role is for you.
Key Responsibilities: • Lead user and market research to uncover insights • Facilitate stakeholder and co-creation sessions • Navigate ambiguity to define client opportunities • Develop customer journeys, personas, and wireframes • Build and present product strategies and KPIs
Requirements: • 5+ years in digital product design within agencies • Portfolio showcasing strategic thinking and craft • Excellent facilitation and consulting abilities • Strong understanding of AI's impact on customer experience • Collaborative leader passionate about mentoring
Elevate customer experiences and drive business outcomes as a Senior Experience Designer in an innovative environment. #J-18808-Ljbffr
