At a Glance
- Tasks: Coordinate repairs and maintenance activities to ensure timely and efficient completion.
- Company: Join a leading Social Housing contractor with a focus on community impact.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Fast-paced role with opportunities to develop your skills and advance your career.
- Why this job: Make a difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in scheduling, planning, and customer service within housing maintenance.
The predicted salary is between 36000 - 44000 $ per year.
MMP Consultancy is recruiting for an experienced Repairs Planner to join a Social Housing contractor on a temporary basis.
This role is ideal for someone with strong scheduling, planning, and customer service experience within housing maintenance, local authority, housing association, or contractor environments.
The successful candidate will work closely with the Maintenance Team, coordinating repairs and maintenance activities to ensure works are completed efficiently, on time, and to a high standard.
You will be responsible for managing operatives' diaries, scheduling repairs, and acting as a key point of contact for and contractors.
Key Responsibilities
- Manage and maintain operatives' diaries and schedules.
- Plan and coordinate pre-inspections, post-inspections, reactive repairs, and emergency maintenance works.
- Prioritise emergency and urgent repair requests.
- Book appointments and allocate work to available operatives.
- Monitor jobs from initial booking through to completion.
- Ensure all relevant information and records are updated accurately and promptly.
- Liaise with tenants, operatives, and contractors to arrange and progress repairs.
- Communicate concerns regarding work quality and ensure operatives have the necessary materials to complete jobs.
- Attend team meetings, supervision sessions, and training as required.
Experience Required
Previous experience working for a Housing Association, Local Authority, or maintenance contractor in a:
- Repairs Planner role
- Scheduler role
- Maintenance Coordinator role
- Customer Service/Contact Centre environment within housing maintenance
Strong organisational and workload management skills.
Excellent communication and customer service abilities.
Experience coordinating multiple repairs and maintenance activities simultaneously.
Construction or property maintenance knowledge would be advantageous.
Skills & Qualifications
GCSEs (or equivalent) including Maths and English at Grade C/Level 4 or above.
Proficient in Microsoft Office, particularly Excel and Word.
Experience using repairs and scheduling systems such as
- Connect
- Northgate
- DRS
Strong administrative and data entry skills.
- Ability to work effectively in a fast-paced environment and prioritise workloads
- #J-18808-Ljbffr
Repairs Planner – Surrey employer: Energy Jobline CVL
Join a dynamic and inclusive team as an Associate Director in EICA Engineering, where your expertise will directly contribute to transformative projects in the Water Sector. Our Surrey location offers a collaborative work culture that values every voice, providing ample opportunities for professional growth and development while working on iconic engineering initiatives both locally and internationally. With a commitment to excellence and innovation, we empower our employees to thrive in a supportive environment that champions diversity and fosters meaningful contributions to critical infrastructure.
