Fleet Manager in Toronto

The Fleet Manager, Telematics & Safety will lead Enercare's fleet safety strategy, driver risk reduction initiatives and Samsara telematics program. The role will use data, technology, training, coaching and recognition to protect employees, reduce vehicle incidents and build a strong culture of fleet safety excellence.

The role owns the Samsara program and vendor relationship and partners closely with Health & Safety and Field Leadership. Health & Safety retains ownership of Enercare's relationship with the third-party driver safety and training provider. The Manager will work collaboratively with Health & Safety and the provider to align driver safety priorities, training and coaching with Samsara insights, incident trends and driver performance data.

Accountabilities

• Lead Enercare's Fleet Safety Program, including the driver safety strategy, risk reduction roadmap, annual priorities, performance measures and continuous improvement plans.
• Serve as the program owner and administrator for the Samsara telematics platform, including system configuration, users, dashboards, alerts, workflows, reporting structures, data integrity, and adoption of new safety capabilities.
• Own the relationship with Samsara, including regular business reviews, issue resolution, program enhancements, training support, vendor performance and contract planning in partnership with Supply Chain and Legal.
• Partner with Health & Safety and Enercare's third-party driver safety and training provider to align driver safety priorities, assessments, training, coaching and risk-reduction initiatives with Samsara insights, incident trends and driver performance data.
• Monitor driver performance and risk trends using Samsara data, driver scorecards, PMVI metrics, collision information, camera health and other fleet safety indicators. Translate findings into clear, actionable recommendations for Field Leadership and Health & Safety.
• Develop, maintain and distribute monthly driver risk reporting, safety scorecards, incident trends and leadership dashboards. Provide concise insights, priority risks and recommended actions.
• Partner with Field Leadership to support consistent driver coaching and accountability. Review high-risk events and recurring behaviours and recommend targeted coaching, refresher training or other appropriate follow-up.
• Lead fleet safety communications and engagement, including safety campaigns, alerts, policy and program updates, recognition programs, intranet content and leadership presentations.
• Evaluate and implement Samsara features, AI capabilities and other safety technologies that can reduce driver risk and improve program effectiveness.
• Partner with Health & Safety on incident reviews, event review, root-cause analysis, trend identification and preventative action planning.
• Partner with Health & Safety to identify driver training needs and support the coordination of onboarding content, refresher training, leadership education and targeted remedial training delivered with Enercare's third-party driver safety and training provider.
• Collaborate with the Fleet Operations Manager to ensure safety requirements are integrated into vehicle specifications, maintenance, assignments and overall fleet operations.
• Provide after-hours support for significant fleet safety events as required, maintain confidentiality and provide back-up support to other Fleet roles to support service continuity.
• Undertake additional fleet safety projects and assignments as directed by the Director of Facilities & Fleet.

Skills & Qualifications

• Demonstrated experience leading a driver safety, fleet risk, transportation safety or telematics program.
• Experience administering and optimizing a telematics platform. Direct experience with Samsara is strongly preferred.
• Strong analytical capability, with the ability to interpret telematics, incident and driver performance data and translate findings into practical actions.
• Experience managing telematics or fleet safety vendors and collaborating with internally owned third-party service provider relationships.
• Experience partnering with Health & Safety and external providers to support driver training, coaching, risk intervention and recognition programs.
• Knowledge of Health & Safety practices, transportation requirements, incident review and fleet-related risk controls.
• Five or more years of relevant experience in fleet safety, fleet management, transportation, telematics, risk management, occupational health and safety or a related field.
• Post-secondary education in occupational health and safety, logistics, transportation, risk management or a related discipline is an asset.
• Strong computer skills, including Microsoft Word, PowerPoint and Excel, with the ability to prepare clear safety reports and executive-level presentations.
• Excellent written and verbal communication skills, including the ability to explain safety data and recommendations to drivers, leaders and executives.
• Ability to build effective partnerships, influence without direct authority and support behavioural and cultural change.
• Sound judgement, discretion, attention to detail and the ability to independently manage multiple safety-critical priorities.
• Valid driver's licence and access to a vehicle for site visits.

Working Conditions

• Most time is spent in an office-based environment, with opportunities to move around and attend field or vendor locations.
• Predominantly office-based, with occasional work in warehouses, vehicle areas and outdoors in varying weather conditions.
• Regular need to review changing data, video, incident information and operational inputs with close attention to accuracy and context.
• Moderate to high pressure may arise from deadlines, safety-sensitive incidents, competing priorities and the need for timely, accurate decisions.
• Occasional travel to Enercare locations and limited after-hours support for significant fleet safety events may be required.