At a Glance
- Tasks: Assist customers, process returns, and operate recycling equipment at our Return-It facility.
- Company: Join Encorp Pacific, a leader in environmental sustainability and recycling in BC.
- Benefits: Earn $20/hour with health benefits, RRSP contributions, and three weeks vacation.
- Other info: Enjoy a supportive team environment with opportunities for growth and learning.
- Why this job: Make a real impact on the environment while developing valuable skills.
- Qualifications: Customer service experience and a passion for sustainability are a plus.
The predicted salary is between 20 - 20 $ per hour.
Organization: Encorp Pacific (Canada)
Location: Vancouver, BC
About Us
Encorp Pacific (Canada), better known as Return-It, is a British Columbia based federally incorporated, not-for-profit, product stewardship corporation with beverage container management as our core business. Our mandate is to develop, manage and improve systems to recover used packaging and end-of-life products from consumers and ensure that they are properly recycled and not land-filled or incinerated. Encorp's evolving collection network consists of 180 Return-It collection locations across BC.
Job Overview
Encorp is seeking a dynamic and dedicated individual to join our team as a Return-It Associate. This is an excellent opportunity for someone who enjoys working with people, values environmental sustainability, and is looking to build new skills in a supportive environment. In this role, you will assist customers, process container returns, operate recycling equipment, and help ensure the smooth day-to-day operation of the Return-It collection facility.
Key Responsibilities
- Operations
- Daily operations of the Return-It collection facility, including inspection of containers for compliance with recycling program guidelines.
- Ensure efficient and accurate processing of beverage container returns through RVMs and automated equipment.
- Utilize cash handling operational procedures, operate customer deposit return transactions using Encorp's proprietary point-of-return (POR) system, and ensure accurate daily cash reconciliation.
- Prepare and submit end-of-day financial reports from the POR system to the Finance team.
- Monitor beverage container collection levels and back of house storage capacity and coordinate inventory levels and shipments with Encorp transporters to meet customer demand.
- Adhere to established safety procedures and health and safety protocols.
- Suggest process improvements.
- Customer Service
- Provide a high level of customer service to Return-It customers, providing assistance and information regarding the deposit return process.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Inform customers about the environmental benefits of recycling and the deposit return system.
- Ensure awareness and commitment to regulations, procedures or policies that impact customers.
- Equipment Operations
- Become proficient in the day-to-day operation and maintenance of RVMs and automated sorting equipment.
- Ensure adherence to regular and preventative maintenance procedures for all equipment in use at the facility.
- Coordinate with technical support for any equipment-related issues.
- Utilize pallet jacks or other equipment to move material from automation equipment to storage area.
Qualifications
- Previous retail or customer service experience is an asset; we are looking for someone with a positive attitude and a willingness to learn.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills.
- Ability to learn and operate the daily use of RVMs and automated sorting equipment.
- Ability to lift and move materials.
- Knowledge and passion for environmental sustainability practices are a plus.
- Must be bondable.
Education & Experience
- High school diploma or equivalent.
- Previous experience in a retail chain/franchise environment is an asset.
- Knowledge or experience of EPR or alternative recycling programs is an asset.
- Strong attention to detail and ability to work efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Verbal and written communication in English.
Compensation: $20.00 per hour
Work Schedule: 40 hours a week Sunday – Thursday 9am – 5pm
Benefits
- Comprehensive health, dental, and vision benefits.
- Company-matched RRSP contributions.
- Three weeks of annual vacation.
- Annual Health & Fitness Allowance.
- Annual Public Transit Allowance.
- Paid training and ongoing learning opportunities.
- Supportive and collaborative team environment.
- Opportunity to develop customer service, retail, equipment operation, and cash handling skills.
- Meaningful work that helps promote recycling and environmental sustainability in British Columbia.
If you have any questions or concerns or if you require any reasonable accommodation during the recruitment process, feel free to send an email to encorprecruiting@returnit.ca. At Encorp, we are dedicated to fostering a workplace that celebrates diversity and inclusion, where every voice is heard and valued. Together, we can create a more sustainable future while fostering an inclusive and empowering work environment. Apply today and be a part of our transformative journey at Encorp.
Return-It Associate in Vancouver employer: Encorp Pacific Canada
Encorp Pacific (Canada) is an exceptional employer located in Vancouver, BC, dedicated to environmental sustainability and community engagement. With a supportive work culture that values diversity and inclusion, employees enjoy comprehensive benefits, including health and dental coverage, RRSP contributions, and opportunities for professional growth through paid training. As a Return-It Associate, you'll not only develop valuable skills in customer service and equipment operation but also contribute to meaningful work that promotes recycling and waste diversion in British Columbia.
