Lead client strategy, analytics, and field sales recommendations at Encore in a hybrid Client Manager role serving complex accounts.
The Client Manager partners strategically with assigned clients, translating business priorities and field results into measurable recommendations. You will lead client meetings, interpret performance data, and coordinate internal specialists. The role supports Canadian retail, consumer packaged goods, merchandising, and outsourced sales services.
Key Responsibilities:
- Build trusted relationships across client functions and seniority levels
- Lead business reviews, planning sessions, and client meetings
- Translate reporting into insights, implications, and recommended actions
- Define priorities, measures, timelines, budgets, and reporting requirements
- Identify organic growth opportunities within existing client relationships
Requirements:
- Seven or more years in client service or account management
- Complex relationship management and senior stakeholder influence experience
- Knowledge of Canadian retail, CPG, field sales, or merchandising
- Advanced Excel, PowerPoint, communication, and presentation skills
- Business, marketing, analytics education or equivalent practical experience
Apply client curiosity, commercial acumen, and insight-led storytelling to strengthen Encore relationships, performance, and service delivery.
Client Strategy Manager CPG Retail in Oakville employer: Encore
Encore is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of Oakville. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects that leverage cutting-edge technology. The hybrid work model allows for flexibility while ensuring you remain connected with a dynamic team dedicated to delivering outstanding client solutions.
