Lead customer-focused operations as a Technical Supervisor in a vibrant hotel environment. You'll oversee technical teams ensuring operational excellence while providing top-tier service to clients.
As a Technical Supervisor, you will manage daily floor operations within the hotel, ensuring equipment setup and customer engagements exceed expectations. Your leadership will also guide technicians in audiovisual operations, event coordination, and customer satisfaction. This exciting role blends responsibility with team development.
Key Responsibilities:
- Supervise setup and breakdown of audiovisual equipment
- Troubleshoot technical issues efficiently as they arise
- Maintain positive client relationships through communication
- Organize daily workflow of technicians and equipment
- Perform preventative maintenance on technical equipment
Requirements:
- Bachelor's degree preferred
- 3-5 years in customer service or hospitality
- 3-5 years of audiovisual experience required
- Must meet Technical 1-Star Certification requirements
- Valid driver's license for roles operating company vehicles
Elevate your career in audiovisual technology while leading a dynamic team to deliver world-class service.
Technical Supervisor for Event Technology in Niagara Falls employer: Encore Global
At ENCORE, we pride ourselves on being an exceptional employer that values innovation and teamwork in the vibrant hotel and convention centre environment. Our commitment to employee growth is evident through continuous learning opportunities and a supportive work culture that fosters collaboration and excellence in event technology management. Join us to be part of a dynamic team where your contributions directly impact client satisfaction and operational success.
