Lead audio-visual floor operations at Fairmont Banff Springs, guiding technicians, equipment delivery, and customer service in a hotel environment.
Encore seeks an Event Audio Visual Operations Manager to supervise workflow, scheduling, inventory, billing review, and onsite guest support. You will lead technicians, manage performance and development, and help achieve service and cost-control goals. The position reports to an Operations Director or Director, Event Technology.
Key Responsibilities:
- Manage daily technician workflow and floor activities
- Supervise scheduling, timekeeping, delegation, and staff performance
- Maintain equipment sheets, inventory levels, safety, and quality
- Meet guests onsite and verify equipment setups
- Attend BEO, Pre-Cons, and pre-production meetings
Requirements:
- High School Diploma required; Bachelor's degree preferred
- Four-plus years audio visual and hospitality experience
- Two-plus years supervisory experience or Encore ADOP completion
- Live show audio-visual equipment knowledge
- Computer hardware, software, Internet, and Microsoft Office proficiency
Bring audio-visual leadership, inventory control, and customer satisfaction expertise to Encore's Banff hotel operations.
Audio Visual Operations Manager Banff employer: Encore Global
At ENCORE, we pride ourselves on being an exceptional employer that values innovation and teamwork in the vibrant hotel and convention centre environment. Our commitment to employee growth is evident through continuous learning opportunities and a supportive work culture that fosters collaboration and excellence in event technology management. Join us to be part of a dynamic team where your contributions directly impact client satisfaction and operational success.
