Lead audiovisual floor operations through technical troubleshooting and customer service in a hotel or convention center environment. Guide technicians while supporting event execution.
The Technical Supervisor leads the technical team, organizes floor activities, and supports operational efficiency. This position develops staff, maintains client relationships, and may assist with onsite administrative duties. It reports to event technology or operations leadership.
Key Responsibilities:
- Set up, operate, and break down intermediate audiovisual equipment
- Troubleshoot technical issues and resolve event problems quickly
- Direct technician workflow and daily floor activities
- Monitor events and confirm customer equipment needs
- Lead equipment security, storage, transportation, and maintenance
Requirements:
- Three to five years of audiovisual experience required
- Three to five years of customer service or hospitality experience preferred
- Knowledge of technical theory and advanced problem-solving skills
- Experience leading workflow and team members
- Technical 1-Star Certification or certification within sixty days
Apply technical leadership, audiovisual expertise, and customer service skills while coordinating reliable event operations for hotel clients.
Audiovisual Technical Operations Supervisor in Calgary employer: Encore Canada
Join a dynamic team as a Sales Director specializing in hotel event solutions, where your leadership will drive exceptional customer experiences and revenue growth. Our collaborative work culture fosters innovation and personal development, offering you the opportunity to shape memorable events while advancing your career in a vibrant hospitality environment. Located in a bustling area, we provide unique advantages such as access to top-tier venues and a network of industry professionals, making us an excellent employer for those seeking meaningful and rewarding employment.
