Apply your service and administration skills as an in-person, full-time Service Representative with Empire Life in Kingston. Process requests accurately.
Empire Life seeks a Service Representative for its Retail Operations team. You will process applications, manage service requests, and resolve customer enquiries. The work requires office experience, attention to detail, and comfort navigating multiple systems. You will support internal and external sources while completing account-related follow-up.
Key Responsibilities:
- Process applications within established service standards
- Handle service requests accurately and promptly
- Resolve complex problems for customers
- Investigate simple cases and complete follow-up changes
- Answer account administration and transaction enquiries
Requirements:
- At least one year of office experience
- Knowledge of word processing, spreadsheet, and database software
- Ability to prioritize multiple tasks
- Ability to navigate multiple systems with accuracy
- English required; French and college diploma assets
Bring accurate administration, problem-solving, and customer service skills to Empire Life's Kingston Retail Operations team.
Service Representative Retail Operations in Kingston employer: Empire Life, LLC
Empire Life is an exceptional employer that prioritizes work-life balance and fosters a supportive environment for its employees. With a strong focus on professional growth, employees have access to comprehensive learning and development programs, competitive salaries, and a generous benefits package starting from day one. The collaborative culture encourages meaningful contributions to impactful projects, making it an ideal place for those seeking a rewarding career in digital client experience.
