Bilingual Group Customer Support Specialist – Remote in Vancouver

Bilingual Group Customer Support Specialist – Remote in Vancouver

Vancouver Full-Time 47250 - 57750 $ / year (est.) Remote
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At a Glance

  • Tasks: Support customers in both French and English, handling inquiries and claims with excellence.
  • Company: Empire Life, a leader in customer service and support.
  • Benefits: Competitive pay, annual bonuses, comprehensive benefits, and flexible remote work options.
  • Other info: Enjoy training opportunities and a supportive work environment.
  • Why this job: Join a dynamic team and make a difference in customer experiences across Canada.
  • Qualifications: Bilingual in French and English with strong communication skills.

The predicted salary is between 47250 - 57750 $ per year.

Empire Life is seeking a Bilingual Group Customer Service Representative to join the Group Operations team.

This remote role supports customers across Canada in French and English, handling inquiries, claims, and policy reviews with a focus on service excellence.

The position offers competitive pay, annual bonus opportunities for permanent roles, comprehensive benefits, and flexible work options.

Training and AI-assisted screening are part of the hiring process.

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Bilingual Group Customer Support Specialist – Remote in Vancouver employer: Empire Life Insurance

Empire Life Insurance is an exceptional employer that fosters a collaborative and innovative work culture, perfect for Senior Software Developers looking to make a significant impact in modernizing core systems. With a focus on employee growth and development, the company offers ample opportunities for skill enhancement and career advancement while working on cutting-edge technologies in a supportive environment across Canada. Additionally, employees enjoy a strong sense of purpose as they contribute to transforming legacy systems into efficient, cloud-native solutions.

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Contact Details:

Empire Life Insurance Recruitment Team

We think you need these skills to ace Bilingual Group Customer Support Specialist – Remote in Vancouver

Bilingual Communication Skills
Customer Service Excellence
Claims Handling
Policy Review
Inquiries Management
Remote Work Proficiency
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