Emburse seeks a skilled SaaS Solution Advisor to support customer implementations and maximize engagement with our solutions. This role merges technical knowledge with excellent consulting capabilities.
As a Solution Advisor, you will provide ongoing expertise and support to a portfolio of clients, ensuring they derive the most value from Emburse's innovative SaaS offerings. You will be responsible for handling configuration changes, facilitating discussions, and guiding users through product capabilities and best practices, all while building solid long-term relationships.
Key Responsibilities:
- Manage configuration for a portfolio of ESA customers
- Recommend best practices and optimize product use
- Facilitate effective discussions with clients and colleagues
- Handle multiple customer priorities efficiently
- Assist in resolving complex customer inquiries
Requirements:
- Proven experience in technical or consulting roles
- Familiarity with configurable software and financial systems
- Strong communication and organizational skills
- Experience working with enterprise-level clients preferred
- Bachelor's degree or equivalent background
Empower customers to excel with tailored support as an Emburse Solution Advisor.
SaaS Solution Advisor at Emburse in Toronto employer: Emburse
Emburse is an exceptional employer that fosters a collaborative and innovative work culture, where Senior SDETs play a crucial role in shaping the future of travel and expense solutions. With a strong emphasis on employee growth, you will have opportunities to mentor junior team members and lead impactful projects while working in a dynamic Agile environment. Located in Canada, Emburse offers a supportive atmosphere that values quality and encourages continuous learning, making it an ideal place for professionals seeking meaningful and rewarding careers.
