Ellison Institute of Technology in Oxford seeks an IT Service Desk Manager to lead and continually improve the IT Service Desk, ensuring a responsive, professional and high-quality support experience. The role is the primary entry point into IT and requires ITIL knowledge and strong leadership.
You will work with the Head of IT Services and wider IT teams to drive performance, coach staff, and implement improvements across incident, change and problem management, while maintaining excellent
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IT Service Desk Lead - Elevate User Experience employer: Ellison Institute of Technology
At the Ellison Institute of Technology (EIT), we pride ourselves on being an exceptional employer, fostering a culture of innovation and collaboration within our Plant Biology Institute. Our commitment to employee growth is evident through access to state-of-the-art facilities, mentorship opportunities, and a supportive environment that encourages bold ideas and interdisciplinary teamwork. With competitive benefits, including generous leave policies and comprehensive health coverage, EIT is dedicated to making a meaningful impact while ensuring our employees thrive both personally and professionally in the vibrant city of Oxford.
Contact Details:
Ellison Institute of Technology Recruitment Team
