Build customer relationships and grow hospitality accounts as an Account Manager with Elis in Acton, using commercial awareness and strong communication.
This customer-focused Account Manager role supports a portfolio of hospitality customers. You will manage relationships, protect retention, identify account growth, and act as a trusted Elis partner. The position also involves monitoring performance, analysing trends, and coordinating service delivery.
Key Responsibilities:
- Manage and develop a portfolio of hospitality customer accounts
- Act as the main customer contact and build lasting relationships
- Drive retention through proactive account management
- Identify growth opportunities and expand service offerings
- Resolve queries while supporting service delivery and pricing reviews
Requirements:
- Experience in account management, sales, or customer service
- Strong relationship-building and communication skills
- Commercial awareness and customer-first approach
- Microsoft Office confidence and data-handling ability
- Driving licence essential; hospitality experience beneficial
Use relationship management, commercial insight, and service focus to support Elis customers and develop hospitality accounts in Acton.
