Category Manager in Bolton

Elevate Service Group is building Canada's leading integrated facilities management and essential commercial services platform. Through six operating companies, Elevate delivers electrical, plumbing, mechanical and HVAC, lighting and energy solutions, grease trap and drain care, general repair and maintenance, renovations and build-outs, preventive maintenance, capital asset management, and foodservice equipment service to multi-location customers across the country.

The Category Manager (supply chain) is responsible for overseeing the strategic and operational execution of the supply plan including aspects of vendor relationships and supply sourcing. This role requires leadership in optimizing processes, improving efficiency, and ensuring that business objectives are met in alignment with company goals. This position acts as a critical link between field service operations, equipment manufacturers (OEMs), and parts distributors. The core objective is to maximize "First-Time Fix" rates by ensuring excellent inventory availability while optimizing total cost of ownership, freight expense, and inventory carrying costs.

Requirements

• Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Outstanding leadership and communication skills, with the ability to motivate and inspire team members.
• Problem solving abilities and a proactive approach to addressing challenges.
• Flexibility to work in a dynamic environment and adapt to changing priorities.
• Knowledge of safety regulations and best practices in technical operations.

Responsibilities

• Parts Replenishment & Daily Supply Execution
• Inventory Management: Monitor and manage stocking location parts profiles to ensure support, alignment and achievement of company first time fix targets.
• Automated Replenishment: Utilize the FSM (Field Service Management) system to track real-time parts usage, triggering automated fulfillment to ensure trucks & stocking locations remain fully stocked with required parts.
• Daily Order Fulfillment: Oversee the execution of daily parts replenishment queues and emergency field orders, utilizing expedited procurement paths for critical "Equipment Down" situations.
• Logistics Oversight
• Develop and manage logistics strategies to improve and optimize transportation costs and delivery times.
• Leverage data analytics to improve transportation efficiency, reduce lead times and improve customer satisfaction.
• Oversee compliance with customs regulations, import/export documentation, and any relevant legal requirements.
• Manage and mentor your team by providing guidance, training, and performance feedback.
• Liaise with key stakeholders, including suppliers, customers, and internal teams to ensure alignment and resolve any supply related issues.
• Master Data Records Management
• Data Integrity & Governance: Own the accuracy and health of parts inventory data within applicable systems, ensuring correct SKU configurations, pricing tiers, and vendor information.
• Performance Metric Design: Establish and continually track critical supply chain and departmental metrics.

Qualifications & Skills

• Education: Bachelor’s degree or Advanced Diploma in Supply Chain Management, Business Administration, or a related technical discipline.
• Professional designations (e.g., PMP, CSCP, SCMP, or CPIM) are considered a strong asset.
• Experience: 3 to 5+ years of category management, inventory planning, or procurement experience.
• Technical Proficiency: Advanced proficiency with ERP systems (e.g., SAP, NetSuite, Microsoft Dynamics) and expert-level skills in Microsoft Excel (VLOOKUPs, pivot tables, and data modeling).

Compensation and what we offer

• Paid vacation.
• Career growth and leadership development opportunities.
• Opportunity to be part of a high-growth national initiative from the ground floor.

This posting is for a newly created position. Artificial intelligence is used to screen, assess or select applicants for this position. Elevate Service Group is an equal opportunity employer. Accommodation is available throughout the recruitment process for applicants with disabilities under the AODA — please let us know what you need and we will work with you.