Senior Experience Designer in Vancouver

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA SPORTS NHL has revolutionized sports gaming for millions of players worldwide. We’ve pioneered award-winning creative technology and experiences to connect players to the speed, skill, and heart of the NHL. The EA SPORTS NHL franchise is founded on passion and new ideas. Located in Vancouver, British Columbia, the team is composed of diverse talent dedicated to creating on-ice experiences that connect gamers around the world through play. If you're a creative pioneer with a passion for your craft, this will be more than a job. It’ll be what you love.

The EA Sports NHL team is looking for a collaborative, creative, and passionate Senior Experience Designer for the NHL Live XD Team. As a member of the Live Experience Design (XD) team you will help shape our online gameplay experiences including Hockey Ultimate Team, World of Chel, and Live events. You will work with all product pillars to ensure continued commitment to our online player base year over year, and contribute to long-term healthy UX solutions game-wide. You will report to the Associate UX Director. We collaborate with all disciplines to create high-quality experiences that promote player engagement and strengthen the identity of the EA SPORTS NHL brand.

Responsibilities

• You will have responsibility for the live service user experience, including Hockey Ultimate team and other online modes.
• You will translate research insights into workflows and designs using UX tools like Figma, and methodologies like journeys, information architecture, wireframes and prototypes.
• You will identify user testing and research needs for multiple features and coordinate with our internal UR team.
• You will help mentor junior UX designers on the team in best practices within the user experience and design industry.
• You will help establish design strategy and best practices for online and live service environment experiences.
• You will work both independently and collaboratively with fellow UX team members, technical artists, product managers, and software engineers who are geographically distributed across the globe throughout the process.

Required Qualifications

• You will have a portfolio that contains multiple case studies highlighting your design skills, technical expertise, and the ability to think holistically through systems and experiences.
• You will have 6+ years of experience designing for complex, data-rich applications such as creative tools, game engines or productivity software.
• You will have experience tailoring and presenting complex concepts to different audiences (including product managers, other designers, engineers, game studio partners).
• You will be comfortable working in complex organisations and have a history of collaboratively leading and promoting UX principles and best practices with partners and colleagues.

Ideal Candidate Qualifications

• You will have 3+ years of experience designing for live service user experiences.
• You will have experience establishing and improving player forward UX processes in a monetized live service gameplay environment.