Senior Site Reliability Engineer

Platform Observability & Analytics runs the infrastructure that tells Elastic the truth about its own platform. The observability clusters show Cloud engineers how production is behaving right now, and the analytics pipelines show the business how the platform and the products get used over time. This role sits on the observability side. We run 200+ hosted deployments across every supported cloud region, ingesting logs, metrics and traces for all of Elastic Cloud, plus the SLA and SLO monitoring for ESS and Serverless.

Responsibilities:

• Owning end-to-end delivery of moderate-to-high complexity projects on the team’s roadmap, with minimal day-to-day direction.
• Operating and hardening shared Elastic Cloud infrastructure (ECH, ECE, and ECK) as Infrastructure as Code - writing and reviewing the Terraform, Python, and Go that other engineers depend on.
• Carrying a 24/7 on-call rotation: responding to incidents, driving them to resolution, and writing clear RCAs/postmortems that lead to lasting fixes rather than repeat pages.
• Reviewing others’ code and designs, and being a trusted second set of eyes on production changes to critical infrastructure.
• Mentoring less experienced engineers, and proactively raising risks, ideas, and improvements in team discussions.
• Improving runbooks, documentation, and operational processes so the on-call load gets lighter over time.

Benefits:

• Fully paid health coverage for you and your family, in many locations.
• Flexible location and schedule for most roles.
• Distributed by design workforce, plus generous number of vacation days each year.
• Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).

Qualifications:

• A track record of consistently delivering end-to-end projects of moderate-to-high complexity with minimal oversight, and being a valuable code/design reviewer for your team.
• 5+ years of SRE, platform engineering, or infrastructure engineering experience.
• Strong software engineering fundamentals in Python; comfort with Go is a plus.
• Comfort working across time zones, in both real-time and asynchronous contexts.
• Comfort thinking about the security implications of the infrastructure you build, not just its reliability.
• Experience carrying a 24/7 on-call rotation, resolving incidents under pressure, and writing RCAs that hold up under review.
• Clear written and verbal communication - you document what you build and can explain it to both engineers and non-engineers.
• A pattern of mentoring less experienced engineers and speaking up with ideas and concerns in team discussions.
• Proficiency with Terraform; comfortable owning large, multi-workspace configurations in a team setting.
• Deep Linux systems knowledge and experience operating containerized workloads in production.
• Experience with the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) in production.
• Experience with GitOps-style deployment tooling (ArgoCD, Helm) or policy-as-code frameworks (e.g., Kyverno) on Kubernetes.
• Experience with secrets management (Vault) or access-control/bastion tooling (Teleport).
• Experience with configuration management tools (e.g., Puppet, Ansible) at fleet scale.
• Exposure to FedRAMP, GovCloud, or other regulated/compliance-driven infrastructure.