Drive client interactions and support at EightLabs, a Toronto-based digital agency. As a Client Success Assistant, you will manage communication and feedback, ensuring smooth operations for our clients.
In this role, you will act as a key point of contact between clients and our internal team. The ideal candidate will demonstrate strong organizational skills and have the ability to communicate effectively. You will gather client requests, provide updates, and keep track of project statuses, all essential for ensuring client satisfaction.
Key Responsibilities:
- Communicate professionally with clients through various platforms
- Check in with clients on ongoing project progress
- Collect feedback and requests from clients
- Organize and summarize client conversations for the team
- Follow up with clients for outstanding information or approvals
Requirements:
- Strong written and verbal communication skills
- Organized with a knack for multitasking conversations
- Experience working independently and responsively
- Friendly and professional demeanor in client interactions
- Ability to identify and flag urgent client issues
Become a key part of our client-focused team at EightLabs and ensure effective communication that drives success.
Client Success Assistant at EightLabs in Toronto employer: EightLabs
At EightLabs, we pride ourselves on being an exceptional employer in the heart of Toronto, where creativity meets collaboration. Our work culture fosters autonomy and a sustainable work-life balance, ensuring that our Graphic Designers thrive while contributing to impactful projects for diverse clients. With ample opportunities for professional growth and a supportive team environment, you'll find meaningful and rewarding employment that allows your design skills to shine.
