Coordinate mental health referrals remotely for EHN Canada, using relationship management and stakeholder communication to guide clients from inquiry through discharge.
As a Guardians Care Specialist, you own the referent experience for an assigned caseload across inpatient and outpatient services. You coordinate admissions, treatment progression, reporting, and discharge planning while working with clients, referents, clinical teams, and Business Development. This temporary full-time 12-month position is currently remote, with on-site attendance subject to operational needs.
Key Responsibilities:
- Coordinate inquiries and referrals from assigned partner organizations
- Manage screening, admission planning, and pre-admission activities
- Advance referrals within established service standards
- Coordinate treatment progression and discharge planning
- Maintain referent communication, reporting, and contractual commitments
Requirements:
- Experience in healthcare, mental health, or relationship management
- Experience within interdisciplinary healthcare environments
- Proficiency with CRM systems and electronic health records
- Excellent verbal and written communication skills
- Ability to manage priorities and sensitive situations
Bring stakeholder engagement, care coordination, and sound judgment to EHN Guardians while supporting timely access to mental health services.
Remote Healthcare Referral Coordinator in Ottawa employer: Edgewood Health Network Inc
At EHN Canada, we pride ourselves on being an exceptional employer that values innovation and collaboration in the mental health sector. Located in the vibrant city of Toronto, our work culture fosters professional growth and offers comprehensive benefits, including ongoing training and development opportunities. Join us to make a meaningful impact while enjoying a supportive environment that prioritizes employee well-being and success.
Contact Details:
Edgewood Health Network Inc Recruitment Team
