At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service at Planet Fitness.
- Company: Join the vibrant Planet Fitness family, where fitness meets fun!
- Benefits: Enjoy competitive pay, health benefits, and a free gym membership.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Make a difference in people's fitness journeys while developing your leadership skills.
- Qualifications: High school diploma and some supervisory experience required.
The predicted salary is between 40500 - 49500 $ per year.
- Job
- Details: Job
- Type: Full Time, Education
- Level: High School or Equivalent, Travel
- Percentage: Negligible, Job
- Category: Customer Service, Assistant Manager
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager.
The Assistant Manager will oversee a wide variety of areas within Planet Fitness.
Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities.
The Assistant Manager must be able to multi-task in a fast-paced environment, meet strict deadlines, be able to delegate meritoriously, communicate effectively with management and provide superior customer services to our members and guests.
Essential Duties and Responsibilities
- The ability to understand and drive club metrics in alignment with business performance
- Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
- Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
- Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance
- Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club
- Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
- Develop and maintain cleaning duties for front desk employees and oversees over-night employees
- Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
- Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
- Mentor Front End employees to promote career growth through training, development, and performance assessment
- Perform other duties as assigned by the Club Manager
- Minimum Skills
- Basic computer proficiency (Microsoft Suite)
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making skills
- Self-starter who takes initiative with minimal direction and supervision
- Comfortable working a flexible rotating schedule
- Basic computer, math, and communication skills require
- Superior customer service skills, preferably in the fitness industry.
- Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Minimum Qualifications
- A High School Diploma Or Equivalent required(Associates degree preferred)
- 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere.(1 year Supervisor or Manager experience preferred)
- Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
- Bi-lingual preferred.
- CPR/AED certification an Asset.
- Hours(Initial training hours may vary as well as when the needs of the facility change.)
- Weekday and/or Weekend Hours based on club needs.
- Friday: OFF
- Saturday: OFF
Benefits
- Competitive Salary
- Company contribution towards health benefits(Applicable for Full Time Positions)
- Paid Time Off benefits(Applicable for Full Time Positions)
- Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer.
Assistant Manager in Regina employer: ECP CANADA OPERATIONS LP
Planet Fitness in Regina offers a dynamic work environment where the Assistant Manager plays a crucial role in fostering a positive atmosphere for both staff and members. With competitive salaries, health benefits, and opportunities for career growth through mentorship and training, employees are encouraged to thrive in their roles. The culture emphasizes teamwork, customer service excellence, and a commitment to maintaining a clean and welcoming fitness space, making it an ideal place for those passionate about health and wellness.
