Date: Oct 8, 2026
Location: Toronto, ON, CA, M3C 0H9
Salary Range: Starting at $43,102.00 CAD
Position Type: Existing position
About Us
At CAA Club Group, we are passionate about keeping ourMemberssafe - whether they are on the road, at home, or travelling abroad. As atrusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drivechangeand support each other while cultivating a great working environment to deliver on what is best for ourMembers. CAA Services (CAA SCO) is a member of the CAA Club Group of Companies.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
Join our growing team where everyone belongs!
What you will do:
As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise.
You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.
Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement.
Who You Are:
- 2-3 years customer service and sales experience in a retail environment
- Excellent communication skills both written and oral
- TICO certification completion or working towards/ willing to complete
- Available to work flexible store operation hours
- Post-secondary education in Travel and Tourism, or related field is a strong asset
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Member Services Consultant (Don Mills, FT) in Toronto employer: Echelon 56
At CAA Club Group, we pride ourselves on fostering a supportive and inclusive work environment where our Associates thrive. As an Information Security Analyst, you will benefit from our award-winning wellness programs, continuous learning opportunities, and competitive benefits that promote work-life harmony. Join us in making a meaningful impact on the safety and peace of mind of over 2.6 million Members while enjoying a culture that values collaboration and personal growth.
