Restaurant systems specialists configure POS platforms, support menu rollouts, and keep operations efficient across Earls Kitchen + Bar's 70+ stores. This hybrid Head Office role includes an on-call rotation for mission-critical issues.
Earls Kitchen + Bar is hiring an Operations Systems Specialist for its Technology team. You will support Simphony, QSR Kitchen Display Systems, CrunchTime, and third-party delivery integrations. The work combines restaurant technology, project coordination, stakeholder communication, documentation, and troubleshooting. You will help protect a significant part of the guest experience.
Key Responsibilities:
- Oversee and optimize Back-of-House systems across store locations
- Support POS configuration, menu rollouts, and payment platform updates
- Coordinate testing and go-live readiness for new store openings
- Triage tickets and resolve escalated Operations Systems issues
- Provide remote and in-person support for North American openings
Requirements:
- Three-plus years in restaurant operations, IT support, or system administration
- Technical proficiency with Simphony, QSR, CrunchTime, and delivery integrations
- Proficiency across Windows, macOS, Android, and local networks
- Strong organization, analytical, written, and verbal communication skills
- Information Systems degree or diploma is an asset
Apply your restaurant technology, systems administration, and troubleshooting expertise to support Earls operations and guest experiences.
Restaurant Systems Specialist in Vancouver employer: Earls
Earls Kitchen + Bar is an exceptional employer that fosters a vibrant and inclusive work culture, offering competitive salaries and comprehensive health benefits from day one. With a strong emphasis on employee growth, you will have access to leadership programs, flexible hybrid work options, and unique perks like a dog-friendly office and generous discounts at all locations. Join our dynamic Technology team as an Operations Systems Specialist and contribute to enhancing the guest experience across North America while enjoying opportunities for personal and professional development.
